Everything You Need to Know Before Ordering
We've answered the most common questions from global buyers. Can't find your answer? Our team responds within 24 hours.
Q
What is the minimum order quantity (MOQ)?
Our standard MOQ varies by product type. For PVC/PE tarpaulin rolls, the MOQ is typically 500 kg per color. For cut-to-size tarpaulins and truck covers, MOQ starts at 100 pieces. Industrial air ducts start from 50 sets. We are open to discussing lower quantities for new clients on a trial basis -- please contact us to discuss your specific needs.
Q
What quality certifications do your products hold?
Jinxiang Technology has passed four internationally recognized certifications: ISO 9001 (Quality Management), ISO 14001 (Environmental Management), ISO 45001 (Occupational Health & Safety), and CE marking. Full-process quality inspection is enforced with dedicated QA/QC personnel on-site at every production stage.
Q
Can we request product samples before placing a bulk order?
Yes, absolutely. We strongly encourage sample confirmation before bulk production. Standard material samples are available at a nominal fee (refundable upon bulk order). Custom samples based on your specifications are also available -- lead time is typically 5-7 business days. Sample costs vary depending on complexity.
Q
What payment terms do you accept?
We accept T/T (Bank Transfer) as our primary payment method. Standard terms are 30% deposit upon order confirmation, with the remaining 70% paid before shipment. For long-term partners, we may discuss flexible payment arrangements. L/C is available for large orders.
Need a customized payment arrangement for your order size?
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